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Our warehouse team is working hard to ship orders in a timely manner. We're considering health and well-being as a top priority; all of our shipments are handled with strict hygiene measures.
International orders may face delays as 90% of the commercial and cargo planes are still grounded. Our orders usually arrive between 5 to 12 days but can take up to 30 days to be delivered.
We want to thank you all for your patience.
You can track the status of your order here: https://monaqi.com/apps/tracktor/track
If you need any more help, please feel free to contact us at: firstname.lastname@example.org
This is a tough time – let's look after each other, our families and our communities.
(The health and safety of our employees, consumers and partners is our number one priority. We will continue to monitor the situation closely and remain in close contact with relevant authorities to implement the applicable local directives.)